Orientation before the first conversation

Frequently asked questions. Clear answers.

The most important points on collaboration, apps, automation, operations, and security.

Answers by topic.

The questions are divided into four areas. We'd be happy to clarify further in person.

How do we start most sensibly?

In the first conversation, we clarify the starting point, goals, and the smallest step with visible benefit.

Who is our contact person?

Philipp Grashorn accompanies you directly from the first conversation through implementation and into operations.

Do we need to commission a large project immediately?

No. Especially for apps and automation, a focused pilot is a sensible starting point.

What apps does IT Grashorn develop?

Web, mobile, and internal applications, tailored to devices, users, data flows, and operational model.

Which processes can be automated?

Above all, recurring, clearly describable steps such as data transfer, sorting, approvals, or document-based tasks.

Does automation always need to include AI?

No. A traceable workflow is often the better basis. AI is only added where it provides a measurable benefit.

Are cloud and self-hosting possible?

Yes. The operational model is determined by data, existing infrastructure, roles, and security requirements.

What is included in the handover?

Depending on the project, documentation, roles, monitoring, update path, and clear next steps are included in the handover.

Where can we find details about website packages and hosting?

Runtime, packages, and website-specific questions are covered in the detailed Website Service FAQ.

When is security considered?

From the beginning. Accesses, roles, sensitive data, error handling, and logging influence the solution design.

Can data remain in our environment?

Yes. Self-hosted and on-premises variants are possible if they fit the use case and operations.

Where is it stated how contact data is processed?

The Privacy Policy explains how personal data is processed on this website.